Shop policies
Last updated on August 25, 2019
Welcome to Atah Jewelry!! Here you'll find beautiful handmade Christian jewelry that seek to inspire your journey in God. What you will find here is necklaces, bracelets, earrings and jewelry sets.
Accepted payment methods
Accepts Paypal, Cash App and Major Credit Cards.
Returns and exchanges
All items are made to order so no refunds will be granted. If you receive and item that has been damaged during shipping we are happy to replace it with an identical new item. Please notify us within a week of receiving your jewelry.
If you wish to cancel your order, please note that if it is already in fulfillment your request will not be granted. If it has not yet reached the fulfillment stage we will happily cancel your transaction and issue a refund.
Payment
Your order will not be fulfilled until payment has cleared. We accept Paypal, Cash App and Direct Checkout with a major credit card.
Shipping
Please allow 3-8 days for fulfillment. Your item will ship via the option you selected at checkout when it's ready. Shipping times may vary based on your location. International shipping can take up to 14+ days. All orders within the USA will be provided with a tracking number once the order has shipped.
We don't take rush orders, sorry!
****Your order will be sent to the address that is associated with your account. Please make sure your address is current/correct before ordering. Atah Jewelry is not responsible for orders that are shipped to incorrect/outdated addresses on your account**** Also please note that if an order is marked as delivered by the mail carrier but you do not receive it, we cannot replace it free of charge.
Atah Jewelry is not responsible for items that are delayed due to customs for international orders. We are also not responsible for customs fees your country may charge. Please be familiar with your country's customs policies.
When ordering we are only able to ship to one address per order. If you'd like your order split and to be sent to multiple addresses, please order each item separately.
Additional policies and FAQs
We do ccept custom order. The Vendors we use varies and depending on the custom order you desire to have may take 4 weeks for your item to return to us to make.
More information
Last updated on August 25, 2019
Frequently asked questions
Custom and personalized orders
I do accept custom orders and love making jewelry that's to your liking. If you have a new ideas! Feel free to message me.
Sizing details
Please notify us of your desired size when you order. If you are unsure use a measuring tape.
Care instructions
Our jewelry are made with different metal with the main one being Stainless Steel. Please clean your item with a soft cloth and do not submerse them into dish or bath water unless metal is Stainless Steel, 925 Sterling Silver or 10k-24k gold.
All charms are sold secured on your bracelet but due to wear, over time they may get loose. Please consider Soldering your charms on your bracelet or necklace. Sorry for inconvenience that this service isn't available at this time. Please consider taking your bracelet to a Jewelry to have this done. Soldering will be done in the near future
Wholesale availability
I am researching wholesale opportunities at this time. If you're interested in getting on the list of "people to contact when wholesale becomes available" send me a message!
Private Party Opportunities
Please notify us if you're interested in us hosting a private party.Our jewelry is usually made when ordered and depending on what you would like us to show case we will need time to prepare the items.
Thank you for choosing us to dazzle you and God Bless!